Community Engagement Manager

Web Jeevan is seeking a dynamic and passionate Community Engagement Manager to join our vibrant team. In this role, you will foster meaningful connections with our audience, drive engagement, and amplify our brand’s presence. You’ll collaborate with marketing and content teams to create impactful campaigns, manage online communities, and organize events. Your creativity and strategic thinking will help build a loyal community around Web Jeevan’s mission. If you thrive on building relationships and have a knack for communication, this is your chance to make a difference.

Roles and Responsibilities

• Community Building: Develop and maintain relationships with community members across platforms like social media, forums, and events to foster trust and loyalty.
• Content Strategy: Collaborate with the marketing team to create engaging content, including social media posts, newsletters, and blogs, tailored to audience needs.
• Event Management: Plan and execute virtual and in-person events, such as webinars, workshops, and meetups, to strengthen community ties.
• Engagement Metrics: Monitor and analyze engagement metrics to assess the success of campaigns and identify areas for improvement.
• Feedback Loop: Act as a bridge between the community and Web Jeevan, gathering feedback to inform product development and enhance user experience.
• Brand Advocacy: Identify and nurture brand advocates and influencers to amplify Web Jeevan’s reach and credibility.
• Crisis Management: Address community concerns promptly and professionally, ensuring positive resolutions to maintain brand reputation.
• Cross-Functional Collaboration: Work with design, product, and customer support teams to align community initiatives with company goals.

Qualifications and Skills

• Experience: Minimum of 6 months in community management, social media, or a related role.
• Communication Skills: Exceptional written and verbal communication to engage diverse audiences effectively.
• Digital Savvy: Proficiency in social media platforms, analytics tools, and content management systems.
• Event Planning: Experience organizing events, both virtual and in-person, with strong project management skills.
• Problem-Solving: Ability to address challenges creatively and maintain composure under pressure.

Job Type

Full-time / Freelance / Part-time / Contract

Experience

A minimum duration of 6 months is mandatory.

Written by Web Jeevan

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