Web Jeevan is seeking a skilled and motivated CRM Specialist to join our dynamic team. In this role, you will manage and optimize our customer relationship management systems to enhance client engagement and drive business growth. You will collaborate with sales, marketing, and IT teams to ensure seamless CRM operations. This position offers an opportunity to leverage data-driven insights to improve customer retention and satisfaction. If you are passionate about customer relationship management and thrive in a fast-paced environment, apply now to contribute to Web Jeevan’s success.

Roles and Responsibilities

CRM System Management: Oversee the implementation, configuration, and maintenance of CRM software, ensuring optimal functionality and user adoption.
Data Analysis and Reporting: Analyze customer data to identify trends, generate actionable insights, and create reports to support strategic decision-making.
Process Optimization: Develop and streamline CRM processes to improve efficiency, customer engagement, and sales performance.
Training and Support: Train team members on CRM tools and provide ongoing technical support to ensure smooth operations.
Campaign Management: Collaborate with marketing teams to design and execute targeted campaigns using CRM tools to boost customer retention.

Qualifications and Skills

Technical Expertise: Proficiency in CRM platforms like Salesforce, HubSpot, or Zoho CRM.
Analytical Skills: Ability to analyze data and generate insights using tools like Excel, Tableau, or CRM analytics modules.
Communication Skills: Strong verbal and written communication to collaborate with teams and train users.
Problem-Solving: Capability to troubleshoot CRM issues and implement effective solutions.
Project Management: Experience in managing CRM projects and meeting deadlines.

Job Type

Full-time / Freelance / Part-time / Contract

Experience

A minimum of 6 months of relevant experience is mandatory.

If this job aligns with your skills and career goals, we encourage you to apply by sharing your CV and becoming part of a forward-thinking team. Know someone who might be a great fit? Share this opportunity on social media and help others take the next step in their career too!

Apply NOW!

Written by Web Jeevan

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